Garden hot tub SPA102 210x160 cm

Preparing for delivery and installation – information for the buyer

Before the hot tub is delivered, you should:

• Arrange help with unloading – please provide enough people or prepare suitable equipment (lorry-mounted crane, excavator, crane), depending on the conditions on site.

• Prepare a stable, level base to ensure safe, lasting installation of the tub.

• Provide an electrical supply:

  • for hot tubs designed for more than 3 people – a 380V (3-phase) supply with appropriate residual current protection,

  • for models for up to 2 people – a 230V supply with appropriate protection is sufficient.
    Always confirm the technical details with the seller.

• Prepare a water connection – a standard garden hose is sufficient to fill the tub.

What sets us apart?

Gardpol specialises in the sale and servicing of premium garden hot tubs, offering customers not just the product itself, but a complete, safe and proven service from the moment of purchase through many years of use.

Our strengths:

• Comprehensive turnkey hot tub service
  We provide transport, professional connection, spa commissioning and full training in operation and maintenance. The customer receives a ready-to-use hot tub without having to engage external contractors.

• Proven models and accurate specifications
  We offer only hot tubs with verified technical specifications. The actual number of jets, massage systems, insulation and equipment match the description – with no vague marketing claims.

• Professional servicing throughout Poland
  We have a network of qualified service technicians in every voivodeship, ensuring a rapid service response both during and after the warranty period.

• Technical advice before purchase
  We help you choose a hot tub suited to the technical conditions of your plot, terrace or garden – taking into account the power supply, the load-bearing capacity of the base, location and users' needs.

• Energy efficiency and year-round use
  Our hot tubs are equipped with effective insulation and robust thermal covers, allowing comfortable use throughout the year with optimised running costs.

• Safety and transparency
  Every customer receives clear purchase terms, complete technical documentation and access to after-sales support. We focus on long-term satisfaction, not a one-off sale.

SAFETY INFORMATION – GARDEN HOT TUB

(in accordance with Regulation (EU) 2023/988 – GPSR)

Thank you for choosing a garden hot tub.
To ensure safe, comfortable and long-lasting use of the product, please read and follow the safety guidelines below.

1. PRECAUTIONS DURING USE

• Water temperature – must not exceed 40°C. The recommended temperature range is 36–38°C.

• Bathing time – a single session should not exceed 20 minutes. Resting in a cooler place afterwards is recommended.

• Hydration – drink enough water before and after using the hot tub to avoid dehydration.

• Entering and leaving – the surface around the hot tub may be slippery; using non-slip mats and steps is recommended.

• Children – children may use the hot tub only under constant adult supervision.

• Weather conditions – do not use the hot tub during thunderstorms or heavy precipitation.

• User's condition – using the hot tub under the influence of alcohol, drugs or intoxicating substances is prohibited.

2. WARNINGS

• Risk of overheating – prolonged exposure to hot water may lead to dizziness, fainting or dehydration.

• Risk of infection – improper water disinfection and filtration may encourage bacterial and fungal growth.

• Risk of electric shock – the hot tub must be connected to the electrical installation by a qualified electrician in accordance with applicable standards.

• Risk of winter damage – leaving water in the hot tub during freezing weather may cause the shell to crack and damage the plumbing system.

3. INSTALLATION SAFETY

• The hot tub should be installed by a qualified installer.

• The hot tub must be connected to a dedicated electrical circuit fitted with a residual current device (RCD).

• The base should be stable, level and load-bearing, suitable for the weight of the tub filled with water.

• Regular checks for leaks in the plumbing system (pipes, jets, connections) are recommended, at least once every 3 months.

4. MAINTENANCE AND CARE

Water cleaning and disinfection

• Clean the filters every 1–2 weeks and replace them every 3–6 months.
• Disinfect the water regularly using suitable products (chlorine, bromine or alternative treatments).
• The optimum water pH level is 7.2–7.6.

Limescale protection

• In hard water areas, using water softening products is recommended to limit limescale build-up in the system.

Plumbing maintenance

• Check connections for leaks at least once every 6 months.
• For extended periods of non-use, draining the tub and drying the shell and hydromassage system is recommended.

Winter protection

• During winter use, the heating system should run continuously.
• If the hot tub will not be used, drain it completely and secure it with a thermal cover.

5. EMERGENCY PROCEDURES

• Overheating – leave the hot tub immediately, move to a cool place and rehydrate. In the event of fainting, call for medical assistance.

• Water leak – switch off the unit immediately and contact the service team.

• Electric shock – disconnect the power supply and do not touch the unit with wet hands.

• Winter breakdown – if the heating fails, drain the water from the tub immediately.

6. ACCESS CONTROL AND CHILD SAFETY

• Secure the hot tub with a protective cover after every use.
• Children should spend less time in the hot tub than adults and only use it under supervision.
• Do not leave a filled hot tub unattended when it is not in use.

7. FINAL INFORMATION

• Following the guidelines above improves safety during use and extends the product's lifespan.
• The manufacturer and seller accept no liability for damage resulting from improper use or installation.
• Regular maintenance and technical inspections are essential to keep the hot tub in good working order.