Garden Jacuzzi SPA702 230x230 cm

Preparing for delivery and installation – buyer information

Before the hot tub is delivered, please:

• Arrange assistance with unloading – please provide enough people or prepare suitable equipment (lorry-mounted hydraulic crane, excavator, crane), depending on site conditions.

• Prepare a stable, level base to ensure a safe and lasting installation.

• Provide an electrical supply:

  • for hot tubs designed for more than 3 people – a 380V (3-phase) supply with appropriate residual current protection,

  • for models accommodating a maximum of 2 people – a 230V supply with appropriate protection is sufficient.
    Technical details must always be confirmed with the seller.

• Prepare a water connection – a standard garden hose is sufficient to fill the tub.

What sets us apart?

Gardpol specialises in the sale and servicing of premium garden hot tubs, offering customers not just a product, but a comprehensive, safe and proven service from purchase through many years of use.

Our strengths:

• Comprehensive turnkey hot tub service
  We provide transport, professional connection, spa commissioning and full training in operation and maintenance. The customer receives a ready-to-use hot tub without needing to engage external contractors.

• Proven models and accurate specifications
  We only offer hot tubs with verified technical specifications. The actual number of jets, massage systems, insulation and equipment match the description – with no marketing ambiguity.

• Professional servicing throughout Poland
  We have a network of qualified service technicians in every voivodeship, ensuring a prompt service response both during and after the warranty period.

• Technical advice before purchase
  We help you choose a hot tub to suit the technical conditions of your plot, terrace or garden – taking into account the power supply, load-bearing capacity of the base, location and users' needs.

• Energy efficiency and year-round use
  Our hot tubs feature effective insulation and robust thermal covers, allowing comfortable year-round use with optimised running costs.

• Safety and transparency
  Every customer receives clear purchase terms, complete technical documentation and access to after-sales support. We focus on long-term satisfaction, not a one-off sale.

SAFETY INFORMATION – GARDEN HOT TUBS

(in accordance with Regulation (EU) 2023/988 – GPSR)

Thank you for choosing a garden hot tub.
To ensure safe, comfortable and long-lasting use of the product, please read and follow the safety rules below.

1. PRECAUTIONS DURING USE

• Water temperature – must not exceed 40°C. The recommended temperature range is 36–38°C.

• Bathing time – a single session should not exceed 20 minutes. Afterwards, resting in a cooler place is recommended.

• Hydration – drink sufficient water before and after using the hot tub to avoid dehydration.

• Entering and leaving – the surface around the hot tub may be slippery; non-slip mats and steps are recommended.

• Children – children may only use the hot tub under constant adult supervision.

• Weather conditions – do not use the hot tub during thunderstorms or heavy precipitation.

• User condition – using the hot tub under the influence of alcohol, drugs or intoxicating substances is prohibited.

2. WARNINGS

• Risk of overheating – prolonged exposure to hot water can cause dizziness, fainting or dehydration.

• Risk of infection – inadequate water disinfection and filtration can encourage the growth of bacteria and fungi.

• Risk of electric shock – the hot tub must be connected to the electrical installation by a qualified electrician in accordance with applicable standards.

• Risk of winter damage – leaving water in the hot tub during freezing conditions can cause the shell to crack and damage the plumbing system.

3. INSTALLATION SAFETY

• The hot tub should be installed by a qualified installer.

• The hot tub must be connected to a dedicated electrical circuit fitted with a residual current device (RCD).

• The base should be stable, level and load-bearing, suitable for the weight of the tub filled with water.

• Regular leak checks of the plumbing system (pipes, jets, connections) are recommended, at least once every 3 months.

4. MAINTENANCE AND CARE

Water cleaning and disinfection

• Clean the filters every 1–2 weeks and replace them every 3–6 months.
• Disinfect the water regularly using suitable products (chlorine, bromine or alternative treatments).
• The optimum water pH is 7.2–7.6.

Protection against limescale

• In hard water areas, water-softening products are recommended to limit limescale build-up in the system.

Plumbing maintenance

• Check connections for leaks at least once every 6 months.
• For extended periods of non-use, draining the tub and drying the shell and hydromassage system is recommended.

Winter protection

• During winter use, the heating system should run continuously.
• If the hot tub will not be used, drain it completely and protect it with the thermal cover.

5. EMERGENCY PROCEDURES

• Overheating – leave the hot tub immediately, move to a cool place and rehydrate. In the event of fainting, call for medical assistance.

• Water leak – switch off the unit immediately and contact the service team.

• Electric shock – disconnect the power supply and do not touch the unit with wet hands.

• Winter breakdown – if the heating fails, drain the tub immediately.

6. ACCESS CONTROL AND CHILD SAFETY

• Secure the hot tub with a protective cover after every use.
• Children should spend less time in the hot tub than adults and must always be supervised.
• Do not leave a filled hot tub unattended when it is not in use.

7. FINAL INFORMATION

• Following the above rules improves safety in use and extends the product's service life.
• The manufacturer and seller are not liable for damage resulting from incorrect use or installation.
• Regular maintenance and technical inspections are essential to keep the hot tub in good working order.