Garden hot tub SPA347 230x230 cm

Preparing for delivery and installation – information for the buyer

Before the hot tub is delivered, please:

• Arrange assistance with unloading – please provide enough people or prepare suitable handling equipment (lorry-mounted crane, excavator, crane), depending on site conditions.

• Prepare a stable, level base to ensure a safe and lasting hot tub installation.

• Provide an electricity supply:

  • for a hot tub designed for more than 3 people – a 380V (3-phase) supply with appropriate residual current protection,

  • for models for a maximum of 2 people – a 230V supply with appropriate protection is sufficient.
    Always confirm the technical details with the seller.

• Prepare a water connection – a standard garden hose is sufficient to fill the tub.

What sets us apart?

Gardpol specialises in selling and servicing premium outdoor hot tubs, offering customers not just the product itself, but a complete, safe and proven service from purchase through to many years of use.

Our strengths:

• Comprehensive turnkey hot tub service
  We provide transport, professional connection, SPA hot tub commissioning and full training in operation and care. The customer receives a ready-to-use hot tub without needing to involve external contractors.

• Proven models and accurate specifications
  We only offer hot tubs with verified technical specifications. The actual number of jets, massage systems, insulation and equipment match the description – without vague marketing claims.

• Professional servicing throughout Poland
  We have a network of qualified service technicians in all voivodeships, ensuring a prompt service response both during and after the warranty period.

• Technical advice before purchase
  We help you choose a hot tub suited to the technical conditions of your plot, terrace or garden – taking into account the power supply, the load-bearing capacity of the base, the location and users' needs.

• Energy efficiency and year-round use
  Our hot tubs are equipped with effective insulation and sturdy thermal covers, allowing comfortable use throughout the year with optimised running costs.

• Safety and transparency
  Every customer receives clear purchase terms, complete technical documentation and access to after-sales support. We focus on long-term satisfaction, not a one-off sale.

SAFETY INFORMATION – OUTDOOR HOT TUB

(in accordance with Regulation (EU) 2023/988 – GPSR)

Thank you for choosing an outdoor hot tub.
To ensure safe, comfortable and long-lasting use of the product, please read and follow the safety rules below.

1. PRECAUTIONS DURING USE

• Water temperature – do not exceed 40°C. The recommended temperature range is 36–38°C.

• Bathing time – a single session should not exceed 20 minutes. Afterwards, resting in a cooler place is recommended.

• Hydration – drink enough water before and after using the hot tub to avoid dehydration.

• Getting in and out – the surface around the hot tub may be slippery; non-slip mats and steps are recommended.

• Children – children may only use the hot tub under constant adult supervision.

• Weather conditions – do not use the hot tub during thunderstorms or heavy precipitation.

• User's condition – using the hot tub under the influence of alcohol, drugs or intoxicating substances is prohibited.

2. WARNINGS

• Risk of overheating – prolonged exposure to hot water may cause dizziness, fainting or dehydration.

• Risk of infection – inadequate water disinfection and filtration may encourage the growth of bacteria and fungi.

• Risk of electric shock – the hot tub must be connected to the electrical installation by a qualified electrician in accordance with applicable standards.

• Risk of winter damage – leaving water in the hot tub during freezing conditions may cause the shell to crack and damage the plumbing system.

3. INSTALLATION SAFETY

• The hot tub should be installed by a qualified installer.

• The hot tub must be connected to a dedicated electrical circuit fitted with a residual current device (RCD).

• The base should be stable, level and load-bearing, suitable for the weight of the tub when filled with water.

• Regular leak checks of the plumbing system (pipes, jets, connections) are recommended at least once every 3 months.

4. MAINTENANCE AND CARE

Water cleaning and disinfection

• Clean the filters every 1–2 weeks and replace them every 3–6 months.
• Disinfect the water regularly using suitable products (chlorine, bromine or alternative treatments).
• The optimum water pH level is 7.2–7.6.

Protection against limescale

• In hard water areas, water-softening products are recommended to reduce limescale deposits in the system.

Plumbing maintenance

• Check connections for leaks at least once every 6 months.

• If the hot tub will not be used for an extended period, draining it and drying the shell and hydromassage system is recommended.

Winter protection

• During winter use, the heating system should run continuously.
• If the hot tub will not be used, drain it completely and protect it with a thermal cover.

5. EMERGENCY PROCEDURES

• Overheating – leave the hot tub immediately, move to a cool place and rehydrate. If fainting occurs, call for medical assistance.

• Water leak – switch off the unit immediately and contact the service team.

• Electric shock – disconnect the power supply and do not touch the unit with wet hands.

• Winter breakdown – if the heating fails, drain the tub immediately.

6. ACCESS CONTROL AND CHILD SAFETY

• Secure the hot tub with a protective cover after every use.
• Children should spend less time in the hot tub than adults and must always be supervised.
• Do not leave a filled hot tub unattended when it is not in use.

7. FINAL INFORMATION

• Following these rules improves safety during use and extends the product's lifespan.
• The manufacturer and seller accept no liability for damage resulting from improper use or installation.
• Regular maintenance and technical inspections are essential to keep the hot tub in good working order.